Locked out of your account? Don't worry, we've all been there!
On the login screen tap 'FORGOT PASSWORD' and follow the prompts to reset your password to regain access to your account. We'll send a reset link to the email address you have entered in, so make sure you have access to this email account.
If you're having trouble opening the link or receiving it, try the following;
- Ensure you have entered the correct email address
- Check your junk/spam folder, as it may be sitting in there
- Try using Chrome as your browser
- Try using a desktop instead of your phone. Copy and paste this link into Chrome -
https://www.skipapp.com.au/#!/forgot-password and follow the prompts.