Locked out of your account? Don't worry, we've all been there!
On the login screen, tap ‘Forgot Password’ at the bottom of the screen and follow the steps to reset your password and regain access to your account.
A reset link will be sent to the email address you provide, so please ensure you have access to that inbox.
Having trouble opening or receiving the reset link? Try these steps:
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Double-check that you’ve entered the correct email address
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Look in your junk or spam folder - it might’ve landed there
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Try using Google Chrome as your browser
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If you're on a phone, switch to a desktop for a smoother experience
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You can also copy and paste this link directly into Chrome:
https://www.skipapp.com.au/#!/forgot-password and follow the prompts
Still stuck? No worries - just email us at support@skip.com.au and we’ll help get things sorted as quickly as possible!
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